How the Flow Works
Start with the symptom you notice in your unit. The troubleshooting flow asks simple yes or no questions about what you see, hear, or smell. Based on your answers, it points to the likely cause, tells you if the landlord or tenant is usually responsible, and gives a next step.
- Pick a problem area: plumbing, electrical, appliance, wall or floor
- Answer guided diagnostic questions
- Get a responsibility verdict and action tip
Know Who Pays for What
Lease language decides repair responsibility. We include common lease clause examples showing when landlords must fix structural or system failures and when renters cover damage from misuse. Use these to check your own lease before disputing charges.
- Landlord: heating, plumbing supply lines, locks
- Tenant: clogged drain from hair, broken blinds
- Shared: pest control if caused by building gaps
Talk to Your Landlord Clearly
Good records prevent deposit fights. The flow produces a plain-language message you can copy to your landlord. Attach photos and dates. Keep the thread for move-out proof.
- State the issue and first seen date
- Note safety or habitability impact
- Request a repair window in writing
Document for Disputes
If a repair is ignored, your notes protect you. Save the diagnosis, messages, and photos in one place. This helps in security deposit disputes or tenant rights claims later.
- Use timestamps on images
- Keep a simple repair log
- Reference local tenant rights pages
Questions
What do I do if my kitchen sink won't drain?
Run the flow for plumbing. If it is a simple hair or grease clog, you may be responsible. If the trap or building line is blocked, the landlord likely is. The tool gives a message template either way.
Can I fix things myself in a rental?
Minor safe fixes like resetting a breaker or tightening a loose handle are usually fine. Avoid opening walls or gas lines. The flow shows which DIY fixes are low risk and which need a pro.
How do I prove a repair was the landlord's job?
Save the diagnosis from the flow, your lease clause, and written requests. Photos with dates and a repair log are strong evidence in deposit disputes.
Who is responsible for a broken refrigerator?
If the fridge came with the unit and failed from wear, the landlord usually replaces it. If you damaged it, you may owe. The flow checks appliance origin and fault.